We have returned an item back to vendor.
1. Enter Bills Credits
2. Select vendor/ item/amount save.
(there is a credit in vendor)
Then go to Banking > Make Deposit > Receive from Vendor, From Account A/R, and enter amount
(after this the balance is zeroed out)
Then Pay Bill, and record the deposit.
(there is now a credit again in the vendor)
What am I doing wrong, and how can I get rid of the credit?
Solved! Go to Solution.
Thanks for coming back to us, @Erss.
When paying bills, ensure to select Set Credits to zero out the vendor credit. I'll guide you on how.
If the issue persists, it would be best to send us a screenshot so we can look for the best resolution.
I've added this link about what reports we can run to review your financials: Understand reports.
I'll lend my ears if you have other concerns regarding your credits and other entries in QuickBooks. I'll make sure to work something out for you.
Hello, Erss.
I appreciate you going into more detail about your issue and taking some action to fix it. Allow me to assist you in removing the credit from your vendor bill. We must be sure to use the correct impacted account in order to guarantee that your vendor credit will zero out. Let's take the actions listed below to complete this task:
For more details about this, you can follow the scenario 1: Record a vendor refund in QuickBooks Desktop.
That's it. Let me know if you have follow up or other questions regarding QuickBooks. I'll be here to extend another help. Have a great day!
Hello, that is exactly what I did, but that's where im getting a credit from.
- Return item gives credit to vendor
- Make deposit takes away the credit and zeros out the vendor
- Once that deposit is Pay Bills, then there is a credit again. Please advise, thank you!
Thanks for coming back to us, @Erss.
When paying bills, ensure to select Set Credits to zero out the vendor credit. I'll guide you on how.
If the issue persists, it would be best to send us a screenshot so we can look for the best resolution.
I've added this link about what reports we can run to review your financials: Understand reports.
I'll lend my ears if you have other concerns regarding your credits and other entries in QuickBooks. I'll make sure to work something out for you.
Thank you so very much for that!! Problem solved!!! A+++++
This is great news, Erss! It's always great to see a helpful solution provided here in the Community. You know where to come if you ever need a hand again in the future.
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