I can see how relevant the sales district is in your sales tax liability report, mpad. Let’s go through some checks to ensure all settings related to tax calculations are correctly configured.
Sales Tax Liability report in QuickBooks Online (QBO) calculates and displays tax data based on several factors: your customer's tax-exempt status, the type of product or service sold, and the locations involved in the transaction (including state, county, and district levels, both where you sell and where you ship).
With that, let's ensure that these elements are correctly set up. First, let's review Customer Taxability:
- Navigate to Sales, then go to Customers.
- Select the customer profile in question.
- Click on Edit and review the tax settings in the Additional Info section.
- Ensure the customer is not marked as tax-exempt inadvertently and that the tax category aligns with your expectations for that customer.


After that, we can now proceed and check Tax Categories for Products and Services:
- Go to the Gear icon, then select Products and Services.
- For each product or service you sell, click Edit and scroll to the Sales Tax section.
- Verify that the correct tax categories are assigned, as this determines how taxes get calculated based on what you're selling.


If everything looks good, check if the addresses and locations are correct for each sales transaction (invoices or sales receipts). Then click See the math on any transaction form to get a detailed breakdown of how sales tax was calculated, helping you pinpoint any discrepancies.




However, if you're not using Automated Sale Tax Calculation and are utilizing the Custom Rates, please review if you have manually set up custom rates for districts.
Once done, run the Sales Tax Liability report again to see if the sales districts are there. If you can now see it, consider memorizing this report to save its current customization for future use.
Additionally, you may also consider memorizing the report. It will allow you to save customized settings in QBO.
Let me know if you need more assistance with the Sales Tax Liability Report. Just hit the reply button and I'd be glad to help. That's it for now.