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Level 1

Sales Tax Liability Report

     I printed our 4th quarter (Oct.-Dec.2018) report on January 11th and under the Total Sales column for the state of Indiana the total read, let's say, $1,500. The Non-Taxable column next to it read the same. 

     I then reprinted the report again later that same month, on January 23rd, and the amount in those columns had changed to reflect amounts of $1,369.60. That is a difference of $130.40. I found an invoice issued on January 18th for a company located in Indiana with a total matching the discrepancy amount of $130.40. 

      My question/concern is how and why would the amounts in these columns change from one week to the next? And is this is an issue or glitch that is either known about or fixable? Has anyone come across anything like this before?


Not applicable

Sales Tax Liability Report

Hello, @AshleyAdmin22.


Let me help determine what happened to your Sales Tax Liability report.


Just to clarify, did you run the report after the 18th of January? If so, the invoice transaction dated on that date should reflect on your report on the same day. Any added transaction dated in the same period will automatically reflect on your Sales Tax Liability report.


But if you're referring to something else, I'd truly appreciate if you can add more details.


You might also want to check out this related article for more information:


I'll be on the lookout for your reply. Please don't hesitate to reach out if you have other questions about your sales tax liability. Have a good one.

Level 1

Sales Tax Liability Report

Hello there LilyC,

To clarify, I was printing my sales and use tax from 4th quarter, Oct.- Dec. 2018. The first time that report was printed was on Jan. 11th. In the Total Sales & Non-Taxable columns, under "Out of State" for Indiana, the amount read as, let's say, $1,500.

That same exact report was printed again, on January 23rd and the amount in the Total Sales & Non-Taxable columns, shown for Indiana under "Out of State", had changed to $1,369.60. That is a difference of $130.40.

There was only one invoice, invoiced under the state of Indiana, for the amount of $130.40 and that invoice was created on Jan. 18th.

But it is my understanding that, no matter when or how many times you print a report, if the dates the report are based upon are for past months the totals pulled from previous months should remain the same, shouldn't they?


I hope this gives more insight as to what could be going on in my situation. Please keep the clarification questions coming and I will do my best to answer them sufficiently.


Sales Tax Liability Report

It's good to see you again, AshleyAdmin22,


Thanks for provding more details and clarification.


To further isolate the issue, this time let's try to check the Accounting method you've used. Try to switch and used each method.


However, if the same things happened, I suggest contacting our QuickBooks Customer Care support. They have the necessary tools like screen sharing to check and pull up your account.


Here’s how to reach them:

  1. Click this link
  2. Choose the QuickBooks Product.
  3. Select your QuickBooks Desktop version.
  4. On the Contact Us page, select a topic.
  5. Click on Get Phone Number button to see the support number.

Please let me know how it works. Looking forward hearing from you. Have a great day!

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