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Join nowCan anyone tell me how to fix a fatal error after upgrading to excel 2016 when using statement writer for QB Enterprise 2018
I can not find a fix.
Thank you in advance for helping
I can help you fix the error you have with your Statement Writer, @time sheet.
Here are the recommended solutions that'll help you fix QuickBooks Statement Writer (QSW):
For detailed guidance, check the following article: Fix problems with Statement Writer.
Let me know if there's anything that I can help. I'm always happy to help. Keep safe!
In a telephone conversation with Intuit we did all that. Was told I had to reinstall excel 2013. However IT dept says can’t do that because of interference with outlook.
Hello, time sheet.
I appreciate you for trying out the steps shared above. I want to make you'll get the solution needed to resolve this fatal error after upgrading to excel 2016 in QuickBooks Desktop.
Since you've tried the possible solutions above to no avail, I suggest contacting our QuickBooks Care Support. I know that you've already reached us about the same issue. However, our phone support has the tools to conduct a thorough investigation to identify the reason why you're getting the fatal error and come up with a fix.
Here are the steps to contact support:
Please take note our operating hours for chat support depend on the version of QuickBooks that you're using. Please see this article for more details: Support hours and types.
Keep me posted for additional questions or other concerns. I'd be more than happy to help. Wishing you the best of luck.
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