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Level 1

status bar no longer shows sent and not sent

Hello,

 

There appears to be a recent change to the layout of quickbooks online and now the status bar no longer shows sent/ not sent for invoices.  Does anyone know how to fix this?

 

Thanks

3 Comments
Highlighted
QuickBooks Team

status bar no longer shows sent and not sent

Hi there, murrcat.

 

I'll give steps where you can see the status information of the invoices.

 

Here's how:

 

  1. On the left panel, click Sales > Invoices.
  2. Click the invoice status under the Status column.
  3. Select the Invoice activity section to view if the invoice was sent or not.
  4. Hit the X icon to close or click the Edit invoice button to modify the invoice.

I've got this sample screenshot for a visual guide:

 

 

You can also see the status using the app. Feel free to read this article: Track the status of your invoices in the QuickBooks Online app.

 

If you have any follow-up questions or other concerns, please let me know by leaving a comment below. I'll get back to you as soon as I can. Thanks.

Highlighted
Level 1

status bar no longer shows sent and not sent

Thank you for responding.  However this change to the software is not helpful and in fact is the opposite.  I would like it to be as before, where I am looking at the list of invoices, and in the status column, it says clearly and directly if it is sent or not sent.  You are now making me click on a separate button, select unpaid invoices and then I have to click on each individual invoice to see if it has been sent or not sent.  This is a huge productivity problem and has ruined this software for me. 

 

Please make it how it was before--sent or not sent is immediately visible without clicking on the individual invoice.

 

Thank you.

Highlighted
QuickBooks Team

status bar no longer shows sent and not sent

Hi @murrcat

 

I completely understand your point of view.  Our goal is to make your life easier, not disrupt your workflow so I definitely get your frustration. At this time there is not a setting to change back the status view.  I’d highly recommend providing your feedback in the product. To submit your feedback

 

  1. Click Settings(gear icon) in the upper right
  2. Under Profile, select Feedback

 

Our development team cares deeply about your feedback and they read every comment and suggestion that comes through, helping us to define future features and updates.

 

Thanks for taking the time to reach out!

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