Submitting Form 941.

Greetings, @wallacedh.

It's nice to have you in the Community. I'll be happy to help share some insight about e-filing federal forms like 941 in QuickBooks Desktop.

The 4-digit PIN and the Internet Password you get after your enrollment to EFTPS are used for your tax payments. Both credentials are required when e-paying your 940 and 941/944. You may check this article for additional reference about paying federal taxes through e-pay: E-pay in QuickBooks Desktop.

On the other hand, the 10-digit E-file PIN is obtained after enrolling to the E-file services. IRS will provide you a 10-digit PIN that you need to enter when you e-file federal forms in QuickBooks Desktop.

Please take note that you need to enroll in the IRS e-file program once only. If you have e-filed Federal Forms 940, 941 and 944 before using other channels or services, then you're already enrolled.

• If the IRS did not receive your enrollment or it was rejected, re-submit your request.
• If you do not receive a PIN or have lost it, contact IRS E-file services at 866.255.0654 to request the status of your application.

However, if you haven't enrolled in e-file yet, I recommend checking the following articles for the detailed steps to register, as well as submitting the federal forms through this feature: 

• Set up your Federal Forms 940, 941 and 944 for e-file in QuickBooks Desktop

• E-file 940, 941, and 944 tax forms

After the enrollment, you'll receive a letter from the IRS with the 10 digit pin (unless rejected) within 7-10 banking days, and a Statement of Receipt. Sign the Statement of Receipt and mail it back to activate the PIN.

That should point you in the right direction today. Keep me posted if you have additional questions about the E-file 10 digit pin or about sending payroll forms in QuickBooks. I'll be happy to help you out. Have a great day ahead. 

i HAVE THE SAME QUESTION  I HAVE A 4 DIGIT PIN # BUT WHEN I WANT TO EFILE THE 941 FORMS TO THE IRS ITS ASKING FOR A 10 DIGIT PIN #  PLESE PROVIDE ME WITH THAT

Good Afternoon, @HAYDEBI. 

Thanks for joining in on this thread.

After you enroll in the E-filing services, then you'll get your 10-digit PIN just like my colleague stated in the post above. This PIN will be provided by the IRS. If you haven't received this PIN, then I recommend contacting the IRS E-filing services at 866-255-0654 so that you can request the status of your application. 

Note: After enrolling, you should receive this PIN within 7-10 business days by a letter from the IRS. 

If you haven't enrolled yet, check out these links that can give helpful information on how to register and submit the federal forms: 

• E-file 940, 941, and 944 tax forms

• Set up your Federal Forms 940, 941, and 944 for e-file in QuickBooks Desktop

Let me know if this helps. It's my priority that you're able to get this 10-digit PIN to submit your federal forms. Bye for now!

I already have a 10 digit PIN, how do I enter it into Quickbooks.  When I try to Efile the 941 it just insists that it wants to request the 10 digit pin from the IRS, but I already have one.  I don't want to submit the form to apply for a PIN, I just need to be able to enter the PIN into the system.  Please advise.

Karen Massey, CPA

Let me help you with this, @KarenM-CPA,

Let's try to toggle the filing method so you can enter the 10-digit PIN in QuickBooks. Here's how:

1. From the Employees menu, go to Payroll Center.
2. Go to File Forms tab.
3. Under Other Activities at the bottom, select Change Filing Method.
   
4. In the QuickBooks Desktop Payroll Setup, select Filing methods.
5. Select Federal Form 941 from the list of forms, and then select Edit.
6. In the Filing Method options, select Print and Mail then Finish.
7. Now, double-click on Federal Form 941 from the list.
8. Choose E-file this time and then Finish.
9. Once done, hit Finish Later.

After that, go back and file the 941 for again. When you click the E-file option, you'll get the window where you can input the 10-digit PIN. See this:

If you're still unable to input the PIN there, I recommend contacting our Technical Team. You can reach them through chat or messaging. Make sure to enable pop-up windows on your browser settings to launch the chat box and connect with our live agents.

To reach us, follow the steps below:

1. Open QuickBooks and click the Help menu.
2. Select QuickBooks Desktop Help.
3. On the pop-up screen select Contact us.
   
4. Click the Search for Something else button then type your concern in the Ask us anything box.
5. Hit Search then scroll down to get your contact options.

Another option to contact us is through the web. Here's how:

1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact
2. Select QuickBooks Desktop then Continue as guest.
3. Pick your QuickBooks version.
4. The self-help topics are listed in the What can we help you with section.
5. For live help use the Search for something else button.

Kindly update me on how this goes. I'll be right here if you need anything else. Have a good one!