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jpjokela2965
Level 1

System won't recognize name of vendor 2 group products together? I can enter products in an invoice but not purchase orders? Can't expand the product entry to enter cost?

 
1 Comment 1
Michael K
Moderator

System won't recognize name of vendor 2 group products together? I can enter products in an invoice but not purchase orders? Can't expand the product entry to enter cost?

Hey there, @jpjokela2965. Glad to have you here.

 

It sounds like your browser's cache and cookies might be causing the issue. Your browser stores these files to speed up sites, but over time they can become outdated and cause issues in QuickBooks Online. Choose your preferred browser below to get the steps to clear those out and resolve your issue:

 

 

That's it! I also recommend checking out this guide on adding products and services: Adding Products and Services, Customers, and Vendors to Lists

 

Let me know if you have any other questions. I want to make sure you get back to business in no time. Have a great weekend!

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