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Join nowHi - I haven't had an issue with reconciling my accounts until I accepted my first payment via Quickbooks (all the others have been either checks I deposited myself or direct deposit into my business checking account).
I invoiced a customer and they chose to pay directly through the payment link in the invoice, which meant the payment was processed by Quickbooks (plus a $10 fee). These funds then showed up in my temporary checking account for QB cash, which made sense as the funds hadn't yet landed in my actual business checking account.
However, it's been a month, and my Temp Checking Account is still showing a positive balance that includes that payment, plus the fee (that's all that is in there). Shouldn't this balance have gone back down to $0 after the payments landed in my business checking account? The payment is reflected in the balance of my business checking account, so that is reconciled perfectly. Maybe I needed to record this somewhere but I missed it!
Solved! Go to Solution.
Welcome to the Community, drewclarkdc89.
It's my pleasure to provide some insights about QuickBooks Cash Accounts.
To correct the balance of QuickBooks Cash we have to follow this process below:
1. Undo bank reconciliation.
2. Undo added transaction in banking.
3. Create transfer in QuickBooks Cash.
4. Match banking.
5. Then, reconcile.
If you won't undo the reconciliation, we can follow the quickest process which is to create Journal Entry (JE). This is to zero out the QuickBooks Cash without affecting the reconciled account. I'd also suggest seeking professional help from your accountant on what's the best way to handle this situation.
Here are a few articles that will help you in getting an overview of the transactions recorded in the system:
Feel free to reach out to me again with any QuickBooks-related questions you may have. I'll always have your back.
Welcome to the Community, drewclarkdc89.
It's my pleasure to provide some insights about QuickBooks Cash Accounts.
To correct the balance of QuickBooks Cash we have to follow this process below:
1. Undo bank reconciliation.
2. Undo added transaction in banking.
3. Create transfer in QuickBooks Cash.
4. Match banking.
5. Then, reconcile.
If you won't undo the reconciliation, we can follow the quickest process which is to create Journal Entry (JE). This is to zero out the QuickBooks Cash without affecting the reconciled account. I'd also suggest seeking professional help from your accountant on what's the best way to handle this situation.
Here are a few articles that will help you in getting an overview of the transactions recorded in the system:
Feel free to reach out to me again with any QuickBooks-related questions you may have. I'll always have your back.
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