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The list of transaction on the STATEMENT does not list the relevant Ship Address.

The list of transaction on the STATEMENT does not list the relevant Ship Address. My Bill To company need the transaction list to display the SHIP TO location.
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QuickBooks Team

The list of transaction on the STATEMENT does not list the relevant Ship Address.

Hello there, @john-naylon-gmai

 

I can share with you the steps on how to add the shipping address to your customers' statements.

 

When sending statements to customers, the system only displays the customers' billing addresses. To include the shipping address, you can add the details under the Billing Address section on the Customer Information window. I can guide you on how:

 

  1. Sign in to QuickBooks, then click on Sales at the left pane.
  2. Locate the customer's name, then tap Edit beside New transaction.
  3. Enter the shipping address under the Billing Address field.

Then, prepare the statement.

 

Once done, remove the address from the customer's information.

 

I understand the need of adding the shipping address to statements as well. Rest assured that our engineers are working non stop to further enhance the product for our customer's convenience.

 

For the latest QuickBooks updates and feature enhancements, you can visit our blog.

 

As you continue working with QuickBooks, you can also check out the topics from our help articles in case you need related resources in the future.

 

That should point you out in the right direction today. Keep me posted if you have any other questions. Keep safe!

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