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jnnfr236
Level 1

The program is not saving my draft invoices. I am creating invoices and clicking "save as draft." But no draft is saved. Can you help?

 
1 Comment 1
JenoP
Moderator

The program is not saving my draft invoices. I am creating invoices and clicking "save as draft." But no draft is saved. Can you help?

Hi there, jnnfr236.

 

Have you tried logging in to your account and saving the draft on a different browser? A possible browser issue might have prevented the program from saving the invoice draft.

 

QuickBooks Self-Employed can be accessed using Mozilla, Google, Chrome, Microsoft Edge, and Safari. Once done, create another draft and check if you're able to save it. 

 

If you can't still save it, please contact our Chat or Phone Support Team so they can take a closer look at this. Here's how to reach out to them:

 

  1. lick Assistant in the upper-right hand corner.
  2. Type in "Talk to a human", then press Enter.
  3. Enter the same keyword (Talk to a human) when prompted. 
  4. Click I still need a human.
  5. Select between Message an agent and Get a callback.

Let me know if you need anything else. 

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