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Level 1

There has been an increasing number of checks not reaching vendors since we switched to bill.com on Quickbooks Online. Has this happened to anyone else?

 
3 Comments
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QuickBooks Team

There has been an increasing number of checks not reaching vendors since we switched to bill.com on Quickbooks Online. Has this happened to anyone else?

Hi there,  @monica21.

 

I've looked at our records for similar reports related to your concern. As of right now, there are no reported cases similar to this. 

 

For now, it would be best to reach out to Bill.com's customer support. This way, they can directly check your account. You can go to their website and click the Contact Us on the bottom corner of their page.

 

You also check our Help articles for related references in managing your account and transactions in QuickBooks.

 

Just tag my name in the comment section if you have other QuickBooks-related concerns. I'll get back to you as soon as I can.

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Level 1

There has been an increasing number of checks not reaching vendors since we switched to bill.com on Quickbooks Online. Has this happened to anyone else?

This just happened to us.  Trying to reach a live person with bill.com customer service is impossible.  Waiting for bill.com customer service to look into this.

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QuickBooks Team

There has been an increasing number of checks not reaching vendors since we switched to bill.com on Quickbooks Online. Has this happened to anyone else?

Hey, @ccm4JC.

 

I'm glad that you're trying to get in touch with bill.com support so they can help resolve your issue. If you need anything else, please let me know. The Community is always here to have your back. 

 

Let me know how it goes. Have a splendid day!

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