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Level 1

This has been my payments status since 11/8...We are still looking over your application. But check your inbox(and spam, too). We may have emailed you.

 
1 Comment
QuickBooks Team

This has been my payments status since 11/8...We are still looking over your application. But check your inbox(and spam, too). We may have emailed you.

Your application might still be pending or in review, Mvincent.

 

Let me share some of the reasons why the application may be pending or in review status:

  • Description of Products and Services
  • Address Discrepancy
  • Non-Profit Documents
  • Personal Guarantee
  • Financial Documentation
  • Verify Personal Information
  • Invalid SSN
  • Three months statements
  • Face to Face
  • 90 days

You can also check this article for more information: Merchant account application status: Pending or in Review.


We email our customers to update them with their applications. If you haven't received it, you can check your Spam or Junk files. Or, you can also contact our QuickBooks Payments support so an agent can verify your application status. Here's how:

  1. Click Help inside QuickBooks Online.
  2. Select Talk to a human
  3. Enter "QuickBooks Payments application status" in the Type something field.
  4. Click I still need a human.
  5. Select Contact us.
  6. Choose Callback

Feel free to let us know if you have other concerns. You can always get in touch with us anytime. 

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