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userhobbidyhob
Level 1

Unable to delete duplicate transactions (duplicates happened after importing QBO file). Already tried through Chart of Accounts/Bank Register

After deleting from Chart of Accounts/Bank Register the transactions just keep popping back up
1 Comment 1
RenjolynC
QuickBooks Team

Unable to delete duplicate transactions (duplicates happened after importing QBO file). Already tried through Chart of Accounts/Bank Register

Hello, userhobbidyhob.

 

To verify, are those transactions imported from the Banking page? If so, you'll want to exclude them. This way, you can delete the transactions in the Excluded section.

 

 

To exclude, you can follow these steps:

 

  1. Go to Transactions > Banking.
  2. Click the For review tab and put a check mark on the transactions you want to remove.
  3. Select the Exclude button.

Here's a sample screenshot for a visual guide:

 

 

Once done, go to the Excluded tab to delete the transactions.

 

I'm also adding this article for a reference: Exclude a bank transaction you downloaded into QuickBooks Online.

 

Please let me know if you need something else. I'll be around to give you the steps. Take care and stay safe!

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