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Level 1

unapplied cash bill payment issue

hello,  i double checked all my bills and all are entered 2-4 weeks prior to my bill payment.  i select pay bills and pay them that way.  I still have unapplied bills showing up.  none of the forums i have found seem to answer this directly.  i've got almost $2000  hitting my profit and loss for january incorrectly and i cant seem to remove them

Level 15

unapplied cash bill payment issue

run a purchases report for all dates and check to see if there are duplicate bills

Level 1

unapplied cash bill payment issue

there are no duplicate bills listed.  i have double checked and it almost seems as if random bills are showing up in the unapplied section. if i follow the help guidelines and create a new bill i assume i'll get double the expenses.  im just about ready to figure out how to do an offsetting journal entry just to wipe this out

QuickBooks Team

unapplied cash bill payment issue

Hello there, caseih1978.


There can be a recurring bill that's causing the duplicates. We can further check by following these steps:


  1. Go to the Gear icon and select Recurring transactions.
  2. Look for a bill recurring transaction that has a similar vendor and amount as the unapplied bills.
  3. If you want to delete or stop it from occurring, you can click the drop-down arrow under the ACTION column.
  4. Click Delete or Pause.

However, if there's no recurring bill, you can use a journal entry to write off the unapplied bills. To help you with the accounts to be used, I'd suggest reaching out to an accountant. Feel free to run a report to get an overview of your vendor transactions: Common custom reports in QuickBooks Online.


Let me know if you have other questions. Take care and have a great day!

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