I recently switched from desktop to online and am running my year-end reports to make sure everything in QBO matches QBD. QBO is showing an unapplied cash payment income line item on the P&L by class that doesn't show up in Desktop. The transaction links to a refund that was given to a customer. In QBD, I have a Credit memo and then a check that was paid back to the customer, but in QBO, it's come through as a credit memo, a received payment (which show the check and credit memo being "checked off" within it) and a check. Where did this received payment come from and is it what's causing the unapplied payment to show up??