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Level 1

Uncleared deposits from 2019 that become cleared once I UNDO from Review Tab and MATCH again?

Is there something wrong with the way I'm matching them? The deposits go away from Uncleared list once I UNDO from Review Tab.  Then MATCH again with same Sales Invoice or Payment.

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QuickBooks Team

Uncleared deposits from 2019 that become cleared once I UNDO from Review Tab and MATCH again?

Welcome to the Online Community, nmilla.

 

You're on the right track when matching deposits in QBO. The entries will no longer display in the Reviewed column when you undo them.

undo.png

This will put the transactions back to the For Review column.

undo1.png

The transactions will show as cleared (C) on the register once you match them.


For more information, check out the Match and categorize bank transactions in QuickBooks Online article. It contains a video for visual reference and instructions on how to review and match existing entries.


Let me know if you need further assistance while working in QBO. I’m always here to help and make sure you’re taken care of. Have a good one.

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