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Join nowHas anyone who recently switched from QB desktop to online noticed that when you print a report (e.g. Unpaid Bills), the wrong line is highlighted on the online version?
On Desktop, the Company Name is highlighted. This is perfect, because you typically scan the payables alphabetically by company name to see who a large bill is attributed to, etc.
However, instead of Company Name, QB Online bolds the final line "TOTAL for (company name)" line, making all the BOLD headings start with the words "TOTAL FOR". So instead of A, B, C, everything starts with TOTAL in heavy bold. You can opt to hide this line, but then you don't see any details, invoice dates or line items.
Perhaps I'm the only one bothered by this, but it is a key part of what made reading a QB desktop report so simple.
Please repair this or implement in the near future, it genuinely decreases the glanceability of highly detailed reports. Thank you.
I appreciate the details you've provided to us, Slickforce.
The layout of the reports in QuickBooks Online (QBO) and Desktop are different. This is due to the differences in the platforms and the nature of these programs.
While we are unable to change the highlighted details on the Unpaid Bills or any reports in QBO, I have a workaround to share.
You can export the report to Excel and manually highlight the company names.
Here's how:
I'll also let our developers know that you'll want the company names to be highlighted in the reports in QBO. They make improvements in the program by listening to our users' comments and we take them all into consideration.
For free tips and related articles in the future, visit our QuickBooks Community help website for reference: QBO Self-help.
Thanks for sharing your experience here in the Community. Let me know if you have other questions, so I can take care of you. Have a good one.
Thanks for your response. Though manually highlight the company names? That's hardly practical for a large company.
I understand online and desktop platforms are different, though we are talking about bolding text, not rebuilding the software. I can't think of a reason why the Company Name wouldn't be bolded as in desktop.
Hoping this will be addressed soon, I appreciate you forwarding to development team.
Hi, any updates to this? My accounting reports are so difficult to read.
I appreciate you for asking an update about the display of the Unpaid Bills report, @Slickforce.
Let me send a follow-up request to our engineers for review. As a temporary workaround, I recommend performing the solution shared by my colleague.
We’re also looking forward to having this option implemented in the near future. Rest assured, I’ll let you know if there are any changes by updating this thread.
To get the recent news, information about the latest features, and updates, you can visit our QuickBooks Online Blog.
If there’s anything else you need, let me know by adding a comment. I’m more than happy to help. Have a good one!
Hi KhimG,
That would be greatly appreciated. It would be wonderful to know that customer input is actually being implemented, it will make the reports look so much cleaner.
I look forward to your update. Thank you.
Good to have you back, @Slickforce.
I also agree to have a better display of the report's content when printing it. In addition to what has my colleague said, I'd also submit your feedback to our engineers.
We're diligently working on improving our product on the experiences shared by our customers like you, so we can offer the service and satisfaction base on your needs.
Aside from the QuickBooks Blog site, you can also visit this page for product updates: Firm of the Future.
If there's anything else that I can help you with, please let me know in the comment sections down below. I'm always around happy to help.
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