cancel
Showing results for 
Search instead for 
Did you mean: 
wtblack
Level 3

Use a cloud system that pushes purchases/sales to QBO. It pushed a credit from a vendor. QBO has as vendor credit needs to be CC credit. Tried a $0 bill, but didn't work.

The system pushed the "credit" as a vendor credit. Vendor actually credited my credit card. I tried a $0 bill from that vendor and then apply the "vendor credit" as a payment to my CC, but QBO would not allow that. I can not figure out how to apply that Vendor Credit to my Credit Card it was actually credited to. Also, my cloud system pushes everything as a "purchase." Thanks!
1 Comment 1
Rubielyn_J
QuickBooks Team

Use a cloud system that pushes purchases/sales to QBO. It pushed a credit from a vendor. QBO has as vendor credit needs to be CC credit. Tried a $0 bill, but didn't work.

Hi there, @wtblack.

 

Let me walk you through on how to apply a vendor credit to your Credit Card.

 

Here's how:

  1. Click on the Plus icon (+).
  2. Select Bill to your vendor.
  3. Enter the bill details and click Save.

Once done, you create a vendor credit. Follow the steps below:

  1. Click on the Plus icon (+).
  2. Choose Vendor Credit to create credit.
  3. Enter the credit details and hit Save.

Once completed, you can now pay the bills.

  1. Click on the Plus icon (+).
  2. Choose Pay Bills.
  3. In the Pay Bills window, choose the payment account.
  4.  Click the Filter drop-down choose the vendor and the date range to find the bill.
  5. Select Apply.
  6. Click the checkbox beside the bill that you would like to apply for the credit. Make sure you change the Payment to 0.00.

 

I've included an article that will guide you on how to record your credit card payments in QuickBooks Online: Record credit card payments.

 

If you have additional queries, you can leave them below. I'd make sure to help you as soon as I can. Thank you.

 

 

 

 

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us