cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

Vendor credit. have a credit on a vendor account for an overpayment. they sent a check. check was deposited but the credit amount is still open on the vendors acct

 
1 Comment
Highlighted
Level 3

Vendor credit. have a credit on a vendor account for an overpayment. they sent a check. check was deposited but the credit amount is still open on the vendors acct

Hi there, @CarynG,

 

You can open the deposit and set the accounts payable under the name of your vendor to offset the overpayment. This process will link the refund and will surely close the credit amount.

 

Here’s how:

  1. Click Accounting.
  2. Look for the account where you deposited the check.
  3. Select View register.
  4. Double click the transaction and click Edit.
  5. On the Account drop-down, choose the correct accounts payable.
  6. Click Save and close.

I’ve attached an article in case you need a reference: How do I handle vendor credits and refunds?.

 

Please let me know if you need further assistance on how to offset your vendor’s overpayment. I'll be on a look out for your response. Have a great day!

 

Need to get in touch?

Contact us