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Vendor Credit was double the actual amount. Another Vendor Credit didn't get posted to A/P when the credit card payment was received .in the

 
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QuickBooks Team

Re: Vendor Credit was double the actual amount. Another Vendor Credit didn't get posted to A/P wh...

Hello there, @carmeltac.

 

A vendor credit records a refund for a returned product or service. Instead of creating a check or giving the actual cash, you’ll want to apply it directly to the current vendor balance. Let’s ensure to select the correct account in creating the vendor credit so it will be applied accurately to the Accounts Payable.

 

To pay your bills using your vendor credit, here’s how:

  1. Create the Vendor Credit.
    1. Click the Plus sign (+) icon.
    2. Choose Vendor Credit.
    3. In the Choose a vendor field, select the appropriate vendor.
    4. Enter the Date, Amount, and Account.
    5. Click Save and Close.
  2. Pay the bill using the credit.
    1. Go to the Plus Icon (+).
    2. Choose Check or Expense.
    3. Select the vendor.
    4. Leave the Reference / Check #, Date, Amount and Memo fields blank.
    5. Under Add to Check, add the Bill and Vendor Credit.
    6. Click Save and Close.

For more detailed steps, you may check this article: Manage vendor credits.

 

If you’re trying to record credit card payments, you may refer to this page for a more step-by-step instruction: How to record credit card payment.

 

Swing by here in the Community if you have other questions. I’m always here to help.

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