Thanks for visiting the Community today, @lak9. you can only void an Online Bill Pay payment if you've made a mistake in paying a bill to your vendor.
Instead, you can record the returned wire transfer and reflect the $25 as bank charges.
First off, we'll need to use a bank deposit to record the returned wire including the bank fees. This way, you can match the amount in QuickBooks with what was cleared in your bank.
I'll show you how:
- Go to the +New, then select Bank Deposit.
- In the Account drop-down, choose the account you want to deposit the amount.
- Choose the wire transaction in the Select the payments included in this deposit section.
- Scroll down to the "Add funds to this deposit” section to add the bank fee.
- Select who the fee was from (ex. the bank charging you), then select Bank Charges from the Account drop-down menu.
- Enter the fee as a negative number. For example, for $25, enter -.25
- Review the deposit total with the bank fee, then select Save and close.
Refer to this article for additional insights: Void an Online Bill Pay payment.
For future reference, you'll want to read and learn about how to cancel a bill payment in Online Bill pay in case you'll need to make some changes to it.
Let me know if you have additional questions. We're always delighted to help you some more.
