voiding checks after closing date

CAC2020 · ‎November 22, 2020

I just took over a non-profit account and there are checks from 2016-2019 that have never been cashed. Our accountant has asked that they be voided. A few will be reissued this year but most will not. When I tried to void, it required a password to continue.

Our accountant asked that they be voided, a "deposit" made for the amount, and then those that need reissuing would be completed in this period.

First off, how do I get past the password required to void? The login password does not work.

Secondly, should the amount voided be a deposit in the current period?

I realize that that changes the books for 2016-2019, so is there something different that should be done in those years?

JessT · ‎November 22, 2020

Hello CAC2020!

I'll help you to pass through the password requirement so you can void the check. However, with regards to making corrections on your books, like making a deposit in the current period, you can seek advice from your accountant.

To pass through the password requirement, you can log in as a Master Admin user and edit the closing date password in the settings. This is your option if you forget it, and only admin users can make this change. You can let the Master Admin do this if you're not the one.

Go to Settings ⚙ and then select Accounts and Settings.
Select the Advanced tab.
Select Edit ✎ in the Accounting section.
To change your password, just enter a new password and confirm it.
Select Save and then Done.

Lastly, you may ask your accountant about what to do with your books after voiding the check and making a deposit entry. But for How do I concerns, feel free to send a reply below. I'll be happy to assist you again.

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