Hello, mcannady.
I'd like to clarify some information about your situation.
How did you record the donation? Is this a cash or in-kind donations? After paying the credit card with a check, did you reconcile your credit cared account? More details would definitely help me provide the right steps to help you reconcile the payment.
Hoping to hear from you soon. If you have other questions, please include it in your reply. Thank you in advance.