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Level 1

We are recieving an error code ._37112 when we try to save an invoice. please help.

 
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QuickBooks Team

We are recieving an error code ._37112 when we try to save an invoice. please help.

Hey there, thelocksmith66. Happy to have you here as part of the community.

I'll help you with this today. This error message you're receiving, does it display any text for you as well, or just that numeric code?

Out of the norm behavior on a website is usually caused by files that are stored in the browser you're using. When you browse the internet, it holds files in your cache so that you can easily load the same web pages next time you visit them. If the cache is holding onto too much data, it can impact the browsing performance of the websites you're currently using, like QuickBooks.

Here's what I'd recommend trying:

1. Refresh the page. This can be done by pressing CTRL + F5 (Windows) or Command + R (Mac).
See if this changes anything first. If not, continue on to the next step. 
2. Try creating the invoice in a private window to see if the same error message is displayed.
3. If it works in private browsing, clear the cache while not using private browsing. 
4. Restart the browser, and try again to save the invoice.

Please let me know if this works for you to get that invoice saved.

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