We don't want you to have that type of experience with our Customer Support team, @qb-webicity-com.
I'd be delighted to assist you with your QuickBooks concerns. However, could you please provide specific questions you have for QBO? Are you experiencing problems managing business information?
This way, we can further assist you and share with you the best resolution that fits your situation.
Feel free to continue posting here in the Community. It's our pleasure to guide you through. Take care!