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sflaa1
Level 4

We have a customer that we wrote of a bad debt on. However, we continue to sell to the customer. Is there a way to ensure no bad debt write off for this customer?

Ideally, a pop up somewhere that reminds us not to write off for this customer?
1 Comment 1
john-pero
Community Champion

We have a customer that we wrote of a bad debt on. However, we continue to sell to the customer. Is there a way to ensure no bad debt write off for this customer?

You can add notes but not rely any that would pop up other than imposing a customer credit limit which would actually be in opposition to what you want.

 

Bas debt write off is never automatic and is a conscious decision

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