cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

We would like to know why some journal entries that were posted were not seen in the sales transaction when you view all sales?

 
1 Comment
Highlighted
QuickBooks Team

We would like to know why some journal entries that were posted were not seen in the sales transaction when you view all sales?

Hi @accounting311,

 

Journal Entries have a few ways of being used in QuickBooks Online. Here are a few of the main reasons: 

  • Enter debits and credits manually, like in traditional accounting systems.
  • Transfer money between income and expense accounts.
  • Transfer money from an asset, liability, or equity account to an income or expense account.

This could be the reason why you don't see all of them in All Sales page, but I'd like to show you how you can view all of your Journal Entries in one spot. Here's how:

  1. Go to Reports on the left-hand menu.
  2. Type "Journal" in the Search report by name.
  3. Once the report is opened, at the top-right of the page, click on the Customize button.
  4. Add any Filters that you see fit. For Transaction Type, choose Journal Entry.
  5. Hit Run report.
  6. (Optional) You can EmailPrint or Export this report by selecting the icons at the top of the report.

Let me know if you have further questions or concerns with Journal Entries. Have a beautiful day.

Need to get in touch?

Contact us