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nintedowii200
Level 1

What account should I create on QBO to book my returns to vendors, NOT a vendor credit. these are stores here local that refund the amount to my original purchase method

 
3 Comments 3
Rustler
Level 15

What account should I create on QBO to book my returns to vendors, NOT a vendor credit. these are stores here local that refund the amount to my original purchase method

No account is set up for that, you just enter the refund to the payment account

if a CC was used, use CC credit

If a debit card was used, use a deposit to the debit card bank account

cmtbTCC
Level 1

What account should I create on QBO to book my returns to vendors, NOT a vendor credit. these are stores here local that refund the amount to my original purchase method

The transaction for the return is not showing up in the list of transactions for that particular vendor. How do we get the "return" from a bank CC to show in that list?

 

DarellA
QuickBooks Team

What account should I create on QBO to book my returns to vendors, NOT a vendor credit. these are stores here local that refund the amount to my original purchase method

Hi there @cmtbTCC,

I’d be more than glad to help you find that transaction so you can check it on your end.


Here’s how:

  1. From the left menu, select Expenses, then Vendors.
  2. Choose the specific vendor that the return is for.
  3. Select the Filter drop-down.
  4. From the Type drop-down, choose All transactions.
  5. Choose All dates from the date section, then select Apply.

You may also check the following article that can help you record a refund for a vendor: Manage Vendor Credits.


That should help you locate your recorded return in QuickBooks.


If you have other concerns, please post in the Community again. Wishing you and your business continued success!

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