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dawnjohnson
Level 5

What am I as a small business owner getting from yet another QBO price increase? 99/month?!?

You just rolled out a charge for Bill Pay after it being part of the subscription cost.  Please, tell me how what you're offering now helps me?  BTW we are a small engineering firm barely making it on your lackluster progress invoicing.  Still no improvement in that area as far as I can see.  
4 Comments 4
Maybelle_S
QuickBooks Team

What am I as a small business owner getting from yet another QBO price increase? 99/month?!?

I recognize how important every penny is to you, Dawn. I understand your concern about the price increase and aim to clarify the issue.

 

Beginning August 1, there will be a price increase for QuickBooks Online (QBO) subscriptions. The decision to adjust our pricing reflects our ongoing commitment to enhancing the features and functionality of QuickBooks Online. This investment allows us to continue delivering a robust platform that meets your evolving business needs.

  

Furthermore, QuickBooks Online (QBO) and QuickBooks Bill Pay subscription fees are charged at the start of your billing cycle, while Bill Pay processing fees are charged at the end based on the number of payments processed in the previous month.

 

Last June 2024, an email was sent about upcoming pricing changes for QuickBooks products and services. To learn more about this, see this link: Announcing upcoming changes to QuickBooks pricing.

 

Moreover, visit this article that you can read to help track vendor expenses: Run a report with vendor totals.

 

This thread is always open, and you can always get back to us and share your concerns about QuickBooks price changes and how to navigate a specific part of the program.

SIAB
Level 6

What am I as a small business owner getting from yet another QBO price increase? 99/month?!?

@dawnjohnson 

You can sign up for a free Melio account to sync with QBO and pay your bills by ACH for free. You can also get $100 cashback to pay the first bill.

https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/bill-pay-can-t-schedule-a-p...

 

dawnjohnson
Level 5

What am I as a small business owner getting from yet another QBO price increase? 99/month?!?

Thank you for your response.  We have been a subscriber for the last five years so our promotional period expired a long time ago, and we have not upgraded in anyway.  The Bill Pay change just went into effect in May, and while that is not a big cost increase for us, it is something that formerly was included in our subscription. I do not have any desire to cancel it because bills still need to be paid. I will definitely reach out to CS.

 

I still am not sure what additional benefit I am receiving for this price increase?   What has changed? Please no "canned" responses!  

CharleneMaeF
QuickBooks Team

What am I as a small business owner getting from yet another QBO price increase? 99/month?!?

Thanks for getting back to us, Dawn. I'll lay down the benefits you'll receive for the upcoming changes to QuickBooks pricing.

 

QuickBooks Online is growing into a comprehensive, AI-enhanced platform designed to support all users (accountants and non-accountants) throughout their business journeys. The program aims to continuously provide organized and streamlined workflows while working on your books.

 

Furthermore, by integrating Intuit Assist (a new generative AI-powered financial assistant), QuickBooks will help businesses thrive by automating tasks and workflows, such as invoicing, building action plans to help them meet business goals, and answering their financial questions without delay.

 

In addition to that, we've improved the Accountant version with new features like document management and accountant-specific views, making it easier to track client transactions and app usage.

 

Moreover, we've also enhanced other payroll functionalities, including:

 

  • Deeper integration between QuickBooks Payroll and QuickBooks Time
  • Advanced payroll cost allocation
  • Bulk pay item management
  • An HR hub for employee record management
  • New benefits, including a healthcare partnership with Allstate Health Solutions (Services sold separately).

 

For additional information about the price increase, I've included these resources:

 

 

Finally, I've added these resources to help you stay updated about QuickBooks Online's latest features and product improvements you can enjoy while using the program:

 

 

You can always get back on this thread if you have additional questions about the pricing changes or need help creating sales and expense transactions. My team and I are ready to help you out.

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