What if my check doesn't show up on check detail, but get a duplicate message if I try to re-enter it.

Hello there, rmusselman67.

The duplicate message indicates that the check is already in the system, but may not be visible due to the report's date range settings. Let me guide you through the steps to locate it.

To start, set the report period to All Dates to view all checks recorded in the system. Here's how:

1. Navigate to the Reports menu.
2. Search and select Check Detail.
3. Click on the Report Period dropdown and choose All Dates.

If the check still doesn't appear, you can search for it directly by clicking the magnifying glass icon and entering the check number, payee name, or amount.

Alternatively, you can use the Audit Log to confirm when the check was entered or edited.

For accurate transaction management, our Assisted Live Expert service can help you navigate QuickBooks Online, resolve duplicates, and ensure your accounts are set up correctly.

Feel free to return to this thread if you have follow-up questions.