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tstowell
Level 1

When adjusting Accounts Receivable balance from an external software source, what accounts should be affected?

We are currently adjusting Accounts Receivable and Revenue but our deposits are also taken to revenue, so that balance is incorrect.
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Best answer August 03, 2021

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Rustler
Level 15

When adjusting Accounts Receivable balance from an external software source, what accounts should be affected?

The way QB is designed to work is that a deposit clears the invoice, it pays it in other words. So if you close or pay the invoice outside of QB and then download deposits - well yea that duplicates income. The problem comes from the outside software import to QB, that import needs to omit the entry to increase revenue (income)

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1 Comment 1
Rustler
Level 15

When adjusting Accounts Receivable balance from an external software source, what accounts should be affected?

The way QB is designed to work is that a deposit clears the invoice, it pays it in other words. So if you close or pay the invoice outside of QB and then download deposits - well yea that duplicates income. The problem comes from the outside software import to QB, that import needs to omit the entry to increase revenue (income)

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