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rod22
Level 1

When converting an estimate to invoice, I can never make any additions to it. If I do, it will not save. Any help would be appreciated. Thank you.

 
2 Comments 2
IamjuViel
QuickBooks Team

When converting an estimate to invoice, I can never make any additions to it. If I do, it will not save. Any help would be appreciated. Thank you.

Hello, @rod22.

 

You can still enter additional items on the invoice. However, you'll not be able to remove or make changes to the transactions from the linked estimates. 

 

Since you're unable to save it, you can try accessing your account and convert your estimates using a private browser or an incognito browser. This way, we can isolate this concern for a possible browser-related. Here are the keyboard shortcuts that you can use:

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

If you're able to successfully save the invoice, you'd want to open your regular web browser and clear its cache. Also, you can try other supported browsers to help narrow down the cause of this behavior.

 

Visit us here again if you have other questions or concerns managing your invoices and other sales transactions. I'm always here to lend a hand

IamjuViel
QuickBooks Team

When converting an estimate to invoice, I can never make any additions to it. If I do, it will not save. Any help would be appreciated. Thank you.

Helping our customers achieve their goals is my priority, @rod22.

 

Were you able to generate successfully enter additional items to your invoices using the steps I've shared above?

 

Know that the Community and I are always here to address your concerns. Wishing you continued success!

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