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When I create a new invoice and save it it is automatically sent to my client without my hitting "save and send". Why is this happening? How do I make it stop?

I need to update without automatically sending.
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When I create a new invoice and save it it is automatically sent to my client without my hitting "save and send". Why is this happening? How do I make it stop?

You may be experiencing a browser-related issue, thomasmarineinte.

 

There are instances that an issue like this can be fixed by running some troubleshooting steps.

 

To start with, let's update the invoice on a private window. It is the best place to identify any browser-related issues. You can use these keyboard shortcuts to open one:

 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P
  • Safari: Command Shift N

 

If you can update it successfully, we can go back to a different browser and clear its cache. A piled cache can also be the reason for some unexpected issues on the opened pages.

 

We can also switch to a different browser like Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari.

 

Also, if you want to let your customers pay the invoice online, you can check this article: Take and Process Payments Online.

 

Feel free to get back to me if there's anything that I can help. Keep safe!

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