Hi there, califmexfoods.
When there’s already a bill payment created in QuickBooks, you’ll need to match this from the downloaded transaction. This is to avoid double amount in QuickBooks.
Here’s how to match bank transactions:
A list of transactions in QuickBooks that could possibly match the bank transaction will show. Select the right one and click Save.
If you haven’t created the payment in QuickBooks, you’ll just need to match the bank transaction directly to the open bill.
Please visit us again if there’s anything else you need.
When you enter a bill, check both the account details and the item details (if you have that turned on) to see if QBO also entered the last transaction in addition to what you entererd
if so in company settings, turn of the prefill transactions with previous entries (or something like that)