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When I first set up QuickBooks Online I was able to see all of the tabs under "Company" in the Account and Settings section, but now they are not visible. Why?

 
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When I first set up QuickBooks Online I was able to see all of the tabs under "Company" in the Account and Settings section, but now they are not visible. Why?

Hi there, hrohrlach.

 

Missing tabs in QuickBooks can be caused by excessive cache files in your web browser. No need to worry, we can clear them in just a few simple steps.

 

Let's access your account using an incognito window or private browser to see if you're able to see the tabs. Please use these keyboard shortcuts:

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox and Internet Explorer Ctrl + Shift + P
  • Safari: Command + Shift + N.

If this works, we can go directly to our default browser and clear the cache. Doing this will help us restore the missing tabs. We can also use other compatible browsers with QuickBooks as an alternative.

 

I'd be glad to answer more questions from you. Please feel free to post them here.

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