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foxsgrounds
Level 1

When I go to save and send an invoice it states, that credit is being applied. Why is this suddenly happening when I create an invoice?

 
2 Comments 2
ReymondO
Moderator

When I go to save and send an invoice it states, that credit is being applied. Why is this suddenly happening when I create an invoice?

Hi there, @foxsgrounds.

 

It's possible that the Automatically apply credits feature was turned on. That's the reason why it automatically applies credits to your invoices. 

 

We can turn this off in Account and settings to stop credits from being auto-applied. Here's how:
 

  1. Go to Settings ⚙, then select Account and settings.
  2. Click Edit ✎ in the Automation section.
  3. Turn off Automatically apply credits if you want to decide which open invoices you want to apply credit memos to.
  4. Select Save, then Done.

 

Check out these articles that will help you manage your invoices:

 

 

If you have any other concerns or questions about invoicing, just reach out to me and I'll be glad to help.

ReymondO
Moderator

When I go to save and send an invoice it states, that credit is being applied. Why is this suddenly happening when I create an invoice?

Hi @foxsgrounds,

Hope you’re doing great. I wanted to see how everything is going about the invoice concern you had yesterday. Was it resolved? Do you need any additional help or clarification?

 

If you do, just let me know. I’d be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

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