When you make a bill in QuickBooks Online, the system will depend on the category you assigned to the entry. Since the bill shows rent payable category instead of an account payable, it could be that someone made the changes to those transactions. To verify this, I'd suggest visiting the Audit log page. From there, you'll see the list of the company's activities, the changes made, and who made them.
Click the Gear icon in the upper right corner.
Select Audit Log.
Select the Filter panel to filter User, Date, or Events and narrow the results.
If the issue persists, it might be your regular browser is experiencing some issues. I recommend logging in to your QuickBooks account using a private browser. This is to rule out the possibility of a webpage issue, and private browsing doesn't store local files or cache.
Use these keyboard shortcuts based on the browser you're using.
When I make a bill, why the bill go to rent payable instead to account payable? This is happened since last November.
Thanks for coming back on this thread, @luzlagosb.
I appreciate you for following the troubleshooting steps presented by my colleague above to resolve the issue.
Please note that there is one Account Payable (A/P), and it's a default in QuickBooks Online (QBO). With that, there's a possibility that A / P was edited in your account. Let's re-check the Audit log to review who makes the changes. Make sure to filter it to All users, All dates, and Lists in the Show only these events. If one of your user's change it, I'd recommend to edit it to A/P. Please click the link, then modify it.
See the sample screenshot below for your guidance:
But, if it shows System Administration in the Rent Payable, I'd suggest communicating with our Customer Care Team. They can take a look at your account in a secure environment and investigate the root cause of the issue.
Here's how to contact them:
Go to the Help menu, then choose Contact Us.
Type your concern in the box and hit Let's talk.
Choose either Get a call or Start a chat.
4. Complete the needed information, then submit the request.
Please call our support with the business hours to guarantee we address your concern immediately.
I've also added articles about managing the Chart of Accounts, expense, and other topics.