Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks.Explore Intuit QuickBooks Workforce
claudia30
Level 1

When I start open QBK I have 3 inactive account to choice.. How to deleted this account for open only the active account without need to choice?

 
3 Comments 3
MonicaM3
Moderator

When I start open QBK I have 3 inactive account to choice.. How to deleted this account for open only the active account without need to choice?

Good Morning @claudia30.

 

Happy Friday! Welcome to the Community.

 

When you sign in to QuickBooks you will have the option to select any company that is associated with your User Id.  

 

If there are inactive or canceled companies in your list, and they are over 60 days old, they will automatically be removed after 1 year. There isn't an option or remove them from the list prior to that time. 

 

 

Here is a great reference guide: Get started and adjust settings after you sign up for Quickbooks Online

 

Feel free to let me know if you have any additional questions about your QuickBooks. We're happy to help anytime!

 

 

claudia30
Level 1

When I start open QBK I have 3 inactive account to choice.. How to deleted this account for open only the active account without need to choice?

Good morning Monica, 

 

Thank you so much for help me with thus information!. Please let me ask how to removed or close the account in qbk that I was created by mistake as Accountant companies ... this was a subaccount and the original account was removed from my list after a year but this account no despite not paying for it.

 

Thank you

 

Claudia

 

DivinaMercy_N
Moderator

When I start open QBK I have 3 inactive account to choice.. How to deleted this account for open only the active account without need to choice?

I got your back, @claudia30.

 

In QuickBooks Online (QBO), you’ll have to cancel the subscription to remove or close an account. This will remove the account from the list of your active companies. I'm here to guide you how:

 

  1. Navigate to the Gear icon and select Account and Settings.
  2. Next, select the Billing & Subscription tab.
  3. Then, click Cancel subscription.
  4. Follow the on-screen steps to cancel the account.

 

For your reference about the process, feel free to open this article: Cancel your QuickBooks Online subscription or trial. This also provides steps on how you can reactivate the cancelled account.

 

Additionally, if the company is less than 60 days old, you have the option to delete the data. I'd recommend visiting this article for the detailed instructions: Delete your data and start over in QuickBooks Online.

 

QBO also has a compilation of how-to videos that will further guide you in optimizing your navigation. These include topics that start from setting up a company to running payroll for your employees.

 

I'm always around in the Community if you have any other questions about removing or closing accounts in QBO. Please add your comment below. Have a great week ahead.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us