When I try to upload a receipt, QBSE says 100% and then the wheel spins and never says upload complete. Help please!

Let's ensure that you'll be able to upload the receipt to your QuickBooks Self-Employed (QBSE) company, @jamestsmall.

The spinning wheel you encounter when performing the process might be caused by a cache-related issue. This is a component of your browser that helps websites to load faster but sometimes gets corrupted and results in problems. To verify, let's access your QBSE account using an incognito mode to have a clean slate. Below are the shortcut keys you can use:

• Google Chrome: Press CTRL + Shift + N.
• Safari: Press Command + Shift + N.
• Microsoft Edge: Press CTRL + Shift + N.
• Mozilla Firefox: Press CTRL + Shift + P.

Once signed in, upload the receipt again. 

If this works, I recommend clearing the cache of your regular browser to eliminate damaged cache. If the same thing happens, I suggest using another supported browser or device. Might be that the current one your using has a temporary issue with QBSE.

Additionally, I've attached this awesome resource that you can access any time to have other references in doing your future tasks: QuickBooks Help page. 

Let me know updates on how this goes. I'd appreciate any details you can add. If you have any other questions about uploading receipts, please don't hesitate to post again here. I'm always ready to lend a hand. Have a great day ahead. 

This did not work. 

Thanks for getting back here, @jamestsmall. I'm here to provide information about the upload receipt issue in QuickBooks Self-Employed (QBSE).

Currently, there's an ongoing issue about getting a loading wheel that only keeps spinning when uploading the receipt. Rest assured that our product engineers are aware of this and dedicatedly find a solution to fix it.

In the meantime, there are several workarounds you can use to successfully upload receipts. One is to upload it using the receipt forwarding option or use your mobile app.

I also recommend reaching out to our Customer care team to report this issue and add your account to the list of the affected users. Once linked, you'll be able to receive notification about this via email. Let me guide you on how:

1. In your QBSE company, select the Assistant tab.
2. Next, type Talk to a human.
3. Then, enter your concern.
4. After that, choose either Get a callback or Start a chat.

To get assisted immediately, feel free to visit our support hours page.

Please let me know how this goes. I'd love to hear any updates about this. If you have other concerns about uploading receipts in QBSE, don't hesitate to leave a reply below. I'm always around the corner and ready to lend a hand. Have a good one and take care.