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melainag
Level 1

When there are too many characters in field when copy/paste is used to upload customer billing address, how can this be corrected easily? Wrapping text did not work.

 
1 Comment 1
Angelyn_T
QuickBooks Team

When there are too many characters in field when copy/paste is used to upload customer billing address, how can this be corrected easily? Wrapping text did not work.

Thank you for taking the time to reach out to us here on the Community page, @melainag.

 

If you're referring to the billing address under Address Info, the system will auto-wrap the address you've added from there. However, it only limits to 41 characters.

 

On the other hand, if you're referring to the billing information under the Add/Edit Multiple List Entries window when trying to import Excel files, we don't have the option to wrap the text from there. QuickBooks will import the address and the other details in one line.

 

I'm also adding this article for additional reference about the maximum number of characters that can be entered in each field in QuickBooks Desktop: Character limitations for fields in QuickBooks.

 

Click the reply button if you have any other questions and if you're referring to something else. I'm a post away to help. Have a good day!

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