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daybyday
Level 1

When we enter a partial bill or cc charge against a PO, QB closes the PO entirely. We can not enter multiple bills against the PO.

this follows the "apply to open PO" popup issue that was resolved with a recent update.  We have noticed other unusual errors - QB retroactively charged sales tax to some invoices for non-taxable items and some invoices created from Sales Orders did not deduct from the SO.  All within the past few months

Solved
Best answer December 10, 2018

Best Answers
qbteachmt
Level 15

When we enter a partial bill or cc charge against a PO, QB closes the PO entirely. We can not enter multiple bills against the PO.

"When we enter a partial bill or cc charge against a PO, QB closes the PO entirely. We can not enter multiple bills against the PO."

Pay Attention to Quantity.

A "partial" is supposed to be Partially Fulfilled by Quantity.

If you are describing something such as "$10,000 Contract, with partial payment" you need to Swap Qty and Rate.

$1 @ 10,000 Units.

Now you can Partially "fulfill" by purchasing that partial amount.

This is not new. The PO is a tracking tool; of course an actual purchase can end up with a different Cost. The tracking is for that line item, and if you got "all of them" or not. Qty 1 = only one time to fulfill it and then Done.

View solution in original post

9 Comments
qbteachmt
Level 15

When we enter a partial bill or cc charge against a PO, QB closes the PO entirely. We can not enter multiple bills against the PO.

"When we enter a partial bill or cc charge against a PO, QB closes the PO entirely. We can not enter multiple bills against the PO."

Pay Attention to Quantity.

A "partial" is supposed to be Partially Fulfilled by Quantity.

If you are describing something such as "$10,000 Contract, with partial payment" you need to Swap Qty and Rate.

$1 @ 10,000 Units.

Now you can Partially "fulfill" by purchasing that partial amount.

This is not new. The PO is a tracking tool; of course an actual purchase can end up with a different Cost. The tracking is for that line item, and if you got "all of them" or not. Qty 1 = only one time to fulfill it and then Done.

View solution in original post

daybyday
Level 1

When we enter a partial bill or cc charge against a PO, QB closes the PO entirely. We can not enter multiple bills against the PO.

Thanks for your answer - you are correct, it is because we only had one line item, qty 1 for the entire dollar amount. We were trying to enter partial payment for 1 quantity, which is unusual for us so I thought it was a new problem. Going forward, we will enter multiple line items for the individual payments that we anticipate making.
qbteachmt
Level 15

When we enter a partial bill or cc charge against a PO, QB closes the PO entirely. We can not enter multiple bills against the PO.

"Going forward, we will enter multiple line items for the individual payments that we anticipate making."

Yes, you either reverse quantity and Rate = $1; or, listing partial payments as Phases also works fine.


pamelac1
Level 2

When we enter a partial bill or cc charge against a PO, QB closes the PO entirely. We can not enter multiple bills against the PO.

My PO is for 30 hours at @150 for a quantity of $4500.  I have 2 bills for this PO.  One is for 20 hours at $150 for $3000.00.  The second is for 10 hours @150 for a quantity of $1500.00.  When I enter the first bill, i change the qty to 20 and the Amount to $3000.  I am doing something wrong because doing this closes out my PO.  When I try to enter the second bill, the PO is not available.   It shows Received in Full.  I don't know where I am going wrong.

GlinetteC
Moderator

When we enter a partial bill or cc charge against a PO, QB closes the PO entirely. We can not enter multiple bills against the PO.

Thanks for the detailed information, pamelac1.

 

Let's work together to get this sorted out. Ideally, after entering the first bill, the 20 quantity will appear in the Received column of your Purchase Order. Once you create for the second bill it should show the available PO which is $1,500.

 

We can run the Verify Rebuild Tool in QuickBooks Desktop to check if this has something to do with data issues. You can refer to this article the step-by-step process: Verify and Rebuild Data in QuickBooks Desktop.

 

I'd appreciate it if you'd update me on how the steps work. I want to make sure everything is taken care of for you.

pamelac1
Level 2

When we enter a partial bill or cc charge against a PO, QB closes the PO entirely. We can not enter multiple bills against the PO.

This worked PERFECTLY!  Thank you for the detailed steps!  This newbie greatly appreciates the time you took to help me out!

Kendra H
QuickBooks Team

When we enter a partial bill or cc charge against a PO, QB closes the PO entirely. We can not enter multiple bills against the PO.

Good morning, @pamelac1

 

Thanks for getting back to us here in the Community. 

 

I'm glad to hear that the steps provided by my colleague @GlinetteC did the trick. Please know I'm always here to lend a hand and help if you have any more questions. Have a safe and productive week ahead!

hhewitt
Level 1

When we enter a partial bill or cc charge against a PO, QB closes the PO entirely. We can not enter multiple bills against the PO.

We are a Construction Co using Desktop Premier Contractor Edition.  We get an initial PO for a dollar amount that covers numerous products, quantity and prices. We are talking sometimes 50 lines worth.  We do not want to enter all that detail with prices, quantity etc into Qbooks PO.  We just want the PO to track funds we have remaining.  Is this a possibility without entering thousands of line items onto the PO?

MirriamM
Moderator

When we enter a partial bill or cc charge against a PO, QB closes the PO entirely. We can not enter multiple bills against the PO.

Thanks for joining the thread, hhewitt.

 

Let me share some clarification about creating purchase orders.

 

At this time, an option not to enter details like the price and quantity on the Purchase Order (P.O) is unavailable. You'd need to enter the fields and add items you'd like to order. See this article to know more about P.O: Create purchase orders in QuickBooks Desktop.

 

I understand how this feature would be beneficial to you and your business. Our developers periodically update and release new features for QuickBooks Desktop. They might change how this works in the future. I'd encourage to visit the What's New section on your QuickBooks Desktop, to be updated with our latest news and updates including product improvements or open this link to view our product update blogs.

 

In case you need help with other processes and workflows in QuickBooks Desktop, feel free to visit its articles. Check them here and look for a specific topic. 

 

If you've got any questions when using QuickBooks, let me know by commenting below. I am here to help. Have a nice day.

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