SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends June 27

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
accounts602
Level 1

When you use Accounts Receivable, you must choose a member in the Name field - I'm receiving this error even though I have added the correct member name

 
1 Comment 1
Dandie_A
QuickBooks Team

When you use Accounts Receivable, you must choose a member in the Name field - I'm receiving this error even though I have added the correct member name

You get this error if you select the vendor in the name field, accounts602.

 

In QuickBooks Online, these entries need to be associated with a customer. You can only use the vendor's name if you post it to an Accounts Payable. If you use a vendor's name for an Accounts Receivable entry, you can add the vendor as a customer using a slightly altered name. Then, you can select this name when creating your journal entry.

 

Let me know if you have additional questions in Accounts receivable or any related to the product. We're always here to help.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us