cancel
Showing results for 
Search instead for 
Did you mean: 
sabrina-wine-and
Level 1

Where can I find my invitations to become a vendor through bill pay? The company that sent the invitation did so twice but we never received it and is showing denied.

 
3 Comments 3
ReymondO
QuickBooks Team

Where can I find my invitations to become a vendor through bill pay? The company that sent the invitation did so twice but we never received it and is showing denied.

Thanks for sharing your concern with us, @sabrina-wine-and.

 

Bill Pay integrates with QuickBooks Online Essentials, Plus, and Advanced, so you can pay, track, and manage bills right inside the software.

 

Since you're unable to receive invites from your company, I'd suggest reaching out to Bill.com customer support. They can provide you steps on how your company can directly invite you as a vendor.

 

For more information about the features that Bill.com offers, you can click these articles:

 

 

Stay in touch if you have any questions or concerns while working in QBO. I'm always here to help. Take care.

sabrina-wine-and
Level 1

Where can I find my invitations to become a vendor through bill pay? The company that sent the invitation did so twice but we never received it and is showing denied.

Unfortunately every time I try to connect with bill.com support it links back to intuit qbo.

Kiala_S
QuickBooks Team

Where can I find my invitations to become a vendor through bill pay? The company that sent the invitation did so twice but we never received it and is showing denied.

Good morning, @sabrina-wine-and! Thanks for coming back and updating us. I definitely want you to receive that invite and get set up on your end. 

 

The first thing I would check is your Spam/Junk folder. Sometimes those emails get routed there if the address isn't recognized. Here's an article on some other tips when receiving emails from Intuit: Unable to receive Intuit email.

 

I'll also include the steps you'll take once you receive the invitation: Send a customized invitation to a vendor. Just scroll down to "Once your vendor accepts the invitation" and it'll walk you through the set up. Please let us know if you're able to retrieve that invitation. All of us here are happy to help!

Need to get in touch?

Contact us