Where can I turn off the automation feature for invoices? It also wont let me manually pay invoices? Anyone else have trouble with this?

I appreciate you bringing up this concern about the automation of invoices, Mydogistrained. Let's work together to find a solution so you can start paying invoices manually.

To turn off the automation feature for invoices in QuickBooks Online (QBO), you can find the Automation section between the Categories and Projects sections under Advanced Settings. I've included a screenshot below for your reference.

If you've confirmed that the Automation option is missing, I recommend performing some troubleshooting steps to fix this issue. Sometimes, numerous cached files can cause unusual browser behavior. Let's access your account through an incognito window to rule out the possibility of a webpage issue.

You can refer to these shortcut keys to open an incognito window in all supported browsers:

• Mozilla Firefox: CTRL + Shift + P
• Microsoft Edge: CTRL + Shift + N
• Google Chrome: CTRL + Shift + N
• Safari: Command + Shift + N

Once you've launched a new private browsing session, access your QBO account and verify if the Automation section is showing. If it is, proceed to clear your browser's cache. This process will remove any outdated or corrupted data that caused this display issue.

Alternatively, you can use other devices and supported browsers to ensure everything works as expected.

Furthermore, I've included some helpful articles that will guide you in manually recording invoice payments and personalizing your sales forms:

• Record invoice payments in QBO
• Customize invoices, estimates, and sales receipts in QBO

Tap the Reply button below if you have other concerns about the invoice automation feature in QBO. I'm here to ensure you have a smooth experience with QuickBooks Online.