Why am I getting error "customer has an invoice already associated with this time activity" when I try to move a time activity from a customer to a project.
I already moved the invoice to the same new project in my previous step which supposedly "unlinked" the time activity from the invoice, I even got a warning stating as much, so why am I getting an error that they are still associated and how can I get past this error?
Re: Why am I getting error "customer has an invoice already associated with this time activity" w...
I understand deleting the invoice is an option but I just want to make sure that is absolutely necessary before I go down that path. As i mentioned the invoice was actually already sent to customer and paid etc. I'm now trying to add it into a project "after the fact". I was able to add the invoice to the project by going through similar steps to what you are showing here by changing the customer to the new project I created. On doing that, the time activity was unlinked from the invoice. What I'm trying to understand is why I'm getting an error message that the time activity is linked to the invoice when it has already been unlinked. That is not making sense to me. Also the time activity is in a closed state and I suspect that is part of the problem, is there any way to roll it back from a closed state since it has already been unlinked from the invoice that was used to close it (without deleting the invoice itself)? With the time activity already unlinked from the invoice , why should I need to delete the invoice?