Why can't I leave Qty as blank or zero on an invoice using QBO?

I generated an invoice for my sample file and emailed it to myself. In the PDF, the quantity and amount columns show 0. This is functioning as intended, as it is programmed that way in QuickBooks Online (QBO), Rpined2.

The new invoice stipulates that you can't set the quantity to 0 while there is a corresponding service amount. Disabling the quantity to 0 is not permitted if an amount is present. If you intend to set the quantity to 0, you must exclude any freight or service charges. This means there will be no amount associated with that service count.

You might want to check out this article to learn more about customizing sales forms in QuickBooks Online: Customize invoices, estimates, and sales receipts in QuickBooks Online.

If you require any clarification regarding invoices in QBO or if there's anything else I can assist you with, please don't hesitate to reach out. I look forward to your response. Wishing you a wonderful day.

@rpineda2 

Entering a quantity of 0 for a service item works fine on my end.  It defaults to 1, then when you change it to 0, it zeros out the amount.  You just need to re-enter the amount after changing the quantity to 0 and it should work.