cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Active Member

Why cant I see my companies address on the invoice i am sending out? The customer also wants to pay by cc and it doesn't look like the invoice offers that option

not the companies address I am sending to... my own companies address.
1 Comment
Moderator

Re: Why cant I see my companies address on the invoice i am sending out? The customer also wants to pay by cc and it doesn't look like the invoice offers that option

Hello,

 

It's possible you have the "Letterhead" feature turned on.  This removes your company info that would normally appear on a pre-printed letterhead.  Go to your invoice template and remove the check mark. (see picture)

 

Also, for the payment options, make sure you're sending out an "Online" invoice.  A normal text or HTML invoice won't include the payment option. 

gear Icon/Account and Settings/Sales/Online Delivery/Additional email options for invoices .   select ONLINE INVOICE.