You may be experiencing some browser-related issues, bgmhandymanservi.
There are times that an issue like this occurs when the system encountered browser-related concerns.
We can fix this by running some troubleshooting steps. To start with, let's open QuickBooks on a private window. This is the best place to identify for any browser issues. You can use these keyboard shortcuts to open one:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works, we can go back to a regular browser and clear its cache. A piled cache can also be the reason for some unexpected behavior on the opened pages.
We can also switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.
If you want to manually track the sales you've earned, you can take a look at this guide: Manually track sales tax in QuickBooks Self-Employed.
I'm just a post-away if you needed help. Take care!
