Greetings, @latasha-lifestyl.
Welcome, and thanks for posting in the Community. I can share information about letting your clients pay your QuickBooks Online (QBO) invoices online.
Payment processing is an add-on feature through QuickBooks Payments. If you already have a QuickBooks Payments account, you need to turn on the feature to allow customers to pay directly from an invoice.
Here's how to do it:
- In QBO, go to the Gear icon at the top right.
- Select Account and settings.
- Proceed to the Sales tab.
- Under Invoice payments, select the pencil icon ✎ and mark the checkbox for the payment options you want.
- When you’re finished, select Save.
To learn more about accepting customer payments for online invoices, consider checking out this article: Take and process payments in QuickBooks Online.
If your clients are still unable to pay their invoices, you may refer to this article for the detailed steps on fixing it: What to do if customers can't pay their invoices online.
You may also visit our website for more tips and other resources you can use in the future: QBO self-help articles.
Please leave a comment below if you have further questions about invoices or anything else. I'll be happy to answer them. Stay safe and enjoy the rest of the day.
