Why is it so freaking hard to find someone to talk to especially when our billing went from $39 a month to $179 last 2 months without authorizing

Login as Primary Admin and navigate to your Billing and Subscription menu. Check what your plan is now.

I can help you in reaching out to our Customer Support team, @userduncanrenovation.

There are several reasons the amount of your monthly subscription raises. Either you subscribed to payroll or you had a promotional discount that has expired. Subscribing to payroll has an additional charge since it is an add-on service. You can check our products and pricing through this link: https://quickbooks.intuit.com/pricing/.

Also, you can review your subscription rates and charges within your account. These are the steps to follow:

1. Go to the Gear icon and select Account and Settings.
2. Select Billing Subscription.
3. Click View Payment History.

For more information about QuickBooks Online product prices and on how to manage your subscription, refer to this article: 2021 QuickBooks Online Pricing Update for Essentials, Plus and Advanced. 

If you still want to talk to one of our support, you can reach them by arranging a callback or through chat. They can pull up your account in a secure environment and check this charge. 

You can reach our Customer Support for QuickBooks Online (QBO) by going to the Help icon at the top right of the account. Follow the steps below: 

1. Go to the Help icon to connect to a live support agent. 
2. Click on the Contact Us button and provide some details about this concern.
3. Provide us some information about your concern in the What can we help you with? box and click on Continue.
4. You'll now be provided options on how to connect to our Customer Support.

Refer to this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.

You can always get back to me if you have questions or other concerns by leaving a comment below. I'm always here to assist. Have a great rest of the day.

It’s impossible!  I’ve been trying to talk to someone to link my credit card to get an actual paid subscription!  I love the platform but hate the customer service. Arghhhh!

@SE21 

Do you need to change your credit card number on CAMPS or else?